American Express Global Business Travel increases visibility on travel program benchmarking

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American Express Global Business Travel (Amex GBT), proclaims the enlargement and new options of its benchmarking instrument, Peer Travel Insights (PTI). The revolutionary benchmarking performance makes use of knowledge and analytics to measure travel program efficiency and competitiveness. It is designed to assist organizations higher consider and optimize their travel applications and measure traveler well-being metrics.

Amex GBT initially launched PTI as a premium providing in 2019, however the brand new integration of 5 key dashboards from PTI into Insights dramatically enhances knowledge for Insights customers at no further cost for Amex GBT Select and Neo purchasers. Insights is Amex GBT’s desktop utility that features extremely configurable and easy-to-use experiences. This important characteristic enhancement makes benchmarking extra accessible and precious for smaller purchasers. The added dashboards embody air (on-line adoption and advance buy), resort and automobile optimization.

John Sturino, Senior Vice President of Travel Products and Engineering at Amex GBT stated: “The worth of benchmarking is extremely vital – particularly for corporations transferring from unmanaged to managed travel. Other instruments will solely offer you numbers, however no perception as as to if these numbers are good. The PTI enhancements exhibits our continued dedication not solely to providing options to the entire trade however making certain that we’re giving our clients the insights to most successfully handle the influence of travel – to their budgets, to the setting and to their workers.”

PTI consists of 10 configurable dashboards based mostly on greater than 40 travel-specific KPIs, 16 trade teams, and 32 attributes corresponding to prices for common room charge by metropolis, common each day rental charge, and on-line adoption. It combines Amex GBT’s consumer database with superior knowledge science to permit purchasers to check the competitiveness of their travel program to trade friends together with traveler satisfaction. Businesses can acquire immense worth with accessing benchmarking instruments, together with:

• Compare throughout key KPIs to successfully measure how their program stacks up in opposition to others of their trade.
• Better at controlling prices by measuring whether or not their program is just too stringent or too lenient.
• Competitive travel insurance policies will help organizations appeal to high expertise
• Fair and equitable travel insurance policies may end up in improved worker satisfaction and lead to fewer fatigue-related complaints from travellers.

Another key characteristic of PTI is the Traveler Wellbeing Dashboard, which measures and compares traveller satisfaction metrics. The dashboard features a traveller wellbeing rating and gives higher visibility of traveller satisfaction a enterprise may wish to monitor based mostly on optimistic (e.g., enterprise class on long-haul flights) and destructive (e.g., redeye flights) facets of travel.

PTI additionally consists of an automatic peer group technology (“others like me”) characteristic that provides purchasers the choice to create a peer group based mostly on related traits corresponding to trade, variety of workers, air spend, share of on-line bookings and home financial system flights. This characteristic creates a bunch that extra carefully matches the shopper for a stronger and extra statistically related peer comparability, vs simply utilizing trade because the group measure.

Amex GBT is dedicated to knowledge privateness and safety. Peer knowledge supplied is absolutely anonymized, making certain full safety of consumer supply knowledge. Amex GBT Egencia additionally provides aggressive benchmarking options in its reporting instrument together with a Wellbeing Dashboard. For extra details about Peer Travel Insights and different revolutionary options from Amex GBT, please contact your Amex GBT consultant.

The submit American Express Global Business Travel increases visibility on travel program benchmarking appeared first on Travel Daily Media.